File a home warranty claim

For the fastest service please complete the Warranty Claim Request online. 

View and Print Claim Instructions: (pdf)

  • What is Covered / Not Covered

  • Scheduling the Contractor

  • Contractor Repair Diagnosis Form

  • Claims Reimbursement Form


Contact Info:


Tel: 970-305-4250


You will receive a claim confirmation number instantly after you submit the request. 

A claim number does not guarantee reimbursement. The work being completed still needs to be covered by the terms and conditions of the warranty contract. 

What is NOT covered?

Items that break down that are not covered in your warranty plan or are NOT from normal wear and tear like;

  • Cosmetic repairs

  • Pre-existing conditions

  • Improper maintenance

  • Improper installation

  • Manufacturer recalls

  • Items covered by existing Manufacturer warranties

  • Items covered by Insurance

  • Items outside of the primary residence

  • Acts of God

  • Obsolete parts

What is Covered?

Problems for items covered by your warranty plan that arise due to normal mechanical wear and tear for items like;

  • Air Conditioning

  • Heating

  • Major Appliances

  • Plumbing Stoppages

  • Water Heaters

  • Roof Leaks

  • Electrical

Warranty Limitations

Please read your warranty coverage limitations prior to submitting your claim or having any work completed. You can request a copy to be sent to you at any time or view our standard warranty coverage sample located at the bottom of our website.

Home Warranty Plans

Claims & Transfer

Home Warranty Service Locations

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  • New Mexico Home Warranty

  • Ohio Home Warranty

  • Virginia Home Warranty

Western Warranty ®

The best home warranty protection recommended by real estate professionals. 

Western Home Warranty 

155 E Boardwalk Drive #445

Fort Collins, CO 80525

Western Home Warranty 

2000 S Colorado Blvd. 

Suite 2000 - 1014

Denver, CO 80222

Phone: (720) 464-4454

© 2019 Western Warranty Co.